DATE
John Doe
Address
Spokane, WA 99203
Dear Mr. Doe:
We try very hard to maintain our schedule so that all our patients can be treated promptly. Needless to say, canceling with short notice, showing up late, or simply not showing up is very disruptive for our schedule and unfair for our other patients who value prompt treatment.
It has been brought to my attention that out of the past 9 appointments you have scheduled, you failed to show up for 2 of them, cancelled 3 with very short notice, and came late for one.
I am sorry our office has failed to meet your scheduling needs. We will gladly forward copies of your records to another dental office when you request them. I will be available for 30 days for your emergency dental treatment only.
Sincerely,
Randy Otterholt, DDS
